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Top FAQs

Baskin-Robbins Rewards

1. How do I create a Baskin-Robbins Rewards account?
Download the BR App and head to the Sign Up/Log In page by tapping on the pink spoons icon. Click Sign Up at the bottom of the page, add your info, and don’t forget to check the box to join Baskin-Robbins Rewards before completing sign up!

2. I already have a Baskin-Robbins account, do I need to create a new one to join Baskin-Robbins Rewards?
Nope! Simply sign into your existing account on the BR App, click into the Rewards button in the bottom navigation bar and click “Join”. Piece of (ice cream) cake.

3. I ordered on the BR App/BaskinRobbins.com, but I’m not seeing my visit credit – what happened?
Visit credits for orders placed on the BR App and BaskinRobbins.com will be issued at the time of order pickup.

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Frequently Asked Questions

Customer Support

Phone: 800-859-5339

App & Gift Card Support:

Phone: 888-729-2489

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